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  • How do I prepare for my massage session?
    Drink water! Staying properly hydrated is crucial for maximizing the benefits of your massage session. Hydration plays a vital role in muscle recovery and minimizing post-session soreness or discomfort. Massage therapy promotes circulation and aids in releasing toxins from your muscles. Proper hydration gives your body the opportunity to process those toxins and get them out of your system.
  • What should I expect during my massage?
    At your first visit you will sit down for a few minutes to review your intake and discuss what your goals are for your massage. Are you healing from an injury? Do you just want a general relaxation massage? This makes sure your massage fits your needs. Even if you are experienced at receiving massage it gives the massage therapist the opportunity to learn your likes and dislikes. You will discuss any medical conditions and decide on areas of focus. After you have the opportunity to share and ask any questions you may have, you will be given privacy to undress to your comfort level and lie down on a padded massage table. The room is usually dimly lit with soft music playing in the background to create a soothing ambiance. You will be properly draped with a sheet and blanket, exposing only the area being worked on.
  • Can Insurance be billed for my massage session?
    Yes! Some, but not all, health insurance companies include massage therapy as a covered benefit. We have several providers who are in-network with Regence Blue Cross Blue Shield. We can verify your benefits before your visit to make sure your plan covers massage therapy. We ask that you include your Policy ID and insurance information on your intake form at least 24 hours before your scheduled appointment. Regence Blue Cross Blue Shield is currently the only health insurance company we are in-network with at this time. We can also bill insurance directly for most Auto Accident claims—also called PIP (Personal Injury Protection). We just need your claim details and adjuster contact information before your appointment date. Whether billing through health insurance or an auto accident claim, these appointments are considered medically necessary treatments and should be booked as such when scheduling. Depending on your policy, you may be required to get a referral from a doctor (MD, LAc, DC, or naturopath). Your coinsurance and deductible are based on your specific insurance plan. We will do our best to verify your benefits before your appointment, but quoted benefits are never a guarantee of payment. We strongly encourage you to contact your insurance company directly to confirm your deductible, co-pay, and massage therapy coverage. You can read more about insurance HERE.
  • Is there talking during a massage? Or is it quiet?
    This is up to you. You are not obligated to maintain a conversation with your therapist. The majority, but not all, people prefer a quiet session. That being said, you are encouraged to communicate if you need something to be more comfortable. The goal is to provide you with the best experience possible; knowing if you are too hot, too cold, in an awkward position, or if the pressure is too much or too little is important. If there is something you need, always speak up and let your therapist know.
  • What additional therapy options are offered in addition to traditional massage sessions?
    I offer a range of add-on options to enhance your massage session, including cupping therapy, gua sha, hot stone therapy, hot towels, and arnica-infused oil. Each option provides unique benefits that relieve tension, and improve overall well-being. Cupping therapy utilizes suction to increase blood flow and reduce inflammation, while gua sha involves scraping the skin to promote blood flow and reduce muscle tension. Hot stone therapy uses heated stones to deeply relax muscles, and hot towels provide soothing heat for deeper relaxation. Arnica-infused oil can help reduce pain, swelling, and discomfort.
  • Do I need to leave a tip?
    Not if you don’t want to. Tipping is not required or expected. While some do consider tipping to be customary in the massage industry, I would never want this to be a barrier for someone getting the care they need. If you feel satisfied with your massage experience and would like to leave a tip for the massage therapist it would be greatly appreciated. Know that your presence and support is valued regardless.
  • What is your cancellation policy?
    We understand that life happens, and we do our best to apply our cancellation policy with grace and understanding whenever possible. Our policy is that if you give less that 24 hours notice it is considered a late cancellation. Late cancellations are subject to a cancellation fee of 50% of the session price. Cancellations made with less than 2 hours notice or not showing up to your appointment are subject to the full session fee. For 2-hour massage sessions, a minimum of 48 hours notice is required to cancel or reschedule without penalty.
  • Early and Late Arrival Information
    We kindly ask that you do not arrive more than 10 minutes prior to your scheduled appointment time. Our main door remains locked between sessions, and we may not be available to let you in early. We know that life sometimes gets in the way, and we understand that late arrivals happen. However; appointment times are reserved specifically for each client. If you arrive late, your session may be shortened in order to end at the scheduled time and avoid delays for the next client.
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