Drink plenty of water before and after your session. Staying hydrated helps your muscles respond better to massage, reduces the chance of post-session soreness, and supports your body in flushing out what your muscles release during treatment.

Have your goals in mind. Think about what you want from your session—whether that’s deep tissue work, relaxation, or targeting a specific injury. Your therapist will ask questions, but sharing your goals upfront helps us tailor your treatment.

Eat Lightly. It’s best to avoid a heavy meal right before your massage. A light snack is fine, but being overly full can make it harder to relax and lie comfortably on the table.

Keep Scents Light. To help maintain a calm and comfortable environment for everyone, please avoid wearing strong perfumes, colognes, or heavily scented lotions to your appointment. A low-scent space makes it easier for clients and therapists to breathe and relax fully. We also ask that you arrive fresh and clean, as strong odors and body odor can impact the experience for both you and your therapist.

At your first visit you will sit down for a few minutes to review your intake and discuss what your goals are for your massage. Are you healing from an injury? Do you just want a general relaxation massage? This makes sure your massage fits your needs. Even if you are experienced at receiving massage it gives the massage therapist the opportunity to learn your likes and dislikes. You will discuss any medical conditions and decide on areas of focus. After you have the opportunity to share and ask any questions you may have, you will be given privacy to undress to your comfort level and lie down on a padded massage table. The room is usually dimly lit with soft music playing in the background to create a soothing ambiance. You will be properly draped with a sheet and blanket, exposing only the area being worked on.

Yes! Some, but not all, health insurance companies include massage therapy as a covered benefit.

At this time, Regence Blue Cross Blue Shield is the only health insurance company we are in-network with. Coverage may vary between providers in our office, and not all plans cover all providers. Because of this, it’s very important to check with your specific insurance plan to confirm which providers and services are included.

We’re happy to verify your benefits before your visit, but please remember that quoted benefits are not a guarantee of payment. Your insurance company makes the final determination once claims are processed. For the smoothest experience, we encourage you to call your insurance company directly to confirm your coverage, deductible, and co-pay details.

Auto Accident / PIP Claims

We can bill insurance directly for most auto accident claims (Personal Injury Protection, or PIP). To do so, we’ll need your claim number, date of accident, and adjuster contact information prior to your appointment.

Important Notes

• These visits are considered medically necessary treatments and should be booked as such.

• Some policies require a referral from a doctor (MD, chiropractor, acupuncturist, or naturopath) before treatment.

• Please provide your Policy ID and insurance details on your intake form at least 24 hours before your appointment.

You can read more about insurance HERE.

This is up to you. You are not obligated to maintain a conversation with your therapist. The majority, but not all, people prefer a quiet session. That being said, you are encouraged to communicate if you need something to be more comfortable. The goal is to provide you with the best experience possible; knowing if you are too hot, too cold, in an awkward position, or if the pressure is too much or too little is important. If there is something you need, always speak up and let your therapist know.

I offer a range of add-on options to enhance your massage session, including cupping therapy, gua sha, hot stone therapy, hot towels, and arnica-infused oil. Each option provides unique benefits that relieve tension, and improve overall well-being.

Cupping therapy utilizes suction to increase blood flow and reduce inflammation, while gua sha involves scraping the skin to promote blood flow and reduce muscle tension. Hot stone therapy uses heated stones to deeply relax muscles, and hot towels provide soothing heat for deeper relaxation. Arnica-infused oil can help reduce pain, swelling, and discomfort.

Not if you don’t want to. Tipping is not required or expected. While some do consider tipping to be customary in the massage industry, I would never want this to be a barrier for someone getting the care they need. If you feel satisfied with your massage experience and would like to leave a tip for the massage therapist it would be greatly appreciated. Know that your presence and support is valued regardless.

We understand that life happens, and we do our best to apply our cancellation policy with grace and understanding whenever possible.

Our policy is that if you give less that 24 hours notice it is considered a late cancellation. Late cancellations are subject to a cancellation fee of 50% of the session price. Cancellations made with less than 2 hours notice or not showing up to your appointment are subject to the full session fee. For 2-hour massage sessions, a minimum of 48 hours notice is required to cancel or reschedule without penalty.

We kindly ask that you do not arrive more than 10 minutes prior to your scheduled appointment time. Our main door remains locked between sessions, and we may not be available to let you in early. We know that life sometimes gets in the way, and we understand that late arrivals happen. However; appointment times are reserved specifically for each client. If you arrive late, your session may be shortened in order to end at the scheduled time and avoid delays for the next client.